Summary: Engaged!
Résumé
The must-read summary of Gregg Lederman's book: "Engaged! Outbehave Your Competition to Create Customers for Life".
This complete summary of the ideas from Gregg Lederman's book "Engaged!" explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be done in order to reach that goal and how you can achieve them to give your customers the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Engaged!" and find out why you should boost the motivation of your workforce to attract more loyal customers.
This complete summary of the ideas from Gregg Lederman's book "Engaged!" explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be done in order to reach that goal and how you can achieve them to give your customers the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Engaged!" and find out why you should boost the motivation of your workforce to attract more loyal customers.
Auteur
Caractéristiques
Editeur : Must Read Summaries
Publication : 28 octobre 2014
Intérieur : Noir & blanc
Support(s) : Livre numérique eBook [ePub]
Contenu(s) : ePub
Protection(s) : Marquage social (ePub)
Taille(s) : 2,11 Mo (ePub)
Langue(s) : Anglais
Code(s) CLIL : 3189
EAN13 Livre numérique eBook [ePub] : 9782511024072
EAN13 (papier) : 9782511044353
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