Winning with the Customer from Hell
Résumé
They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They're the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.
Auteur
Caractéristiques
Editeur : ECW Press
Publication : 26 septembre 2011
Intérieur : Noir & blanc
Support(s) : Livre numérique eBook [PDF]
Contenu(s) : PDF
Protection(s) : Marquage social (PDF)
Taille(s) : 7,78 Mo (PDF)
Langue(s) : Anglais
EAN13 Livre numérique eBook [PDF] : 9781554906307
EAN13 (papier) : 9781550226300
